Brand Promises 2018-04-26T16:04:51+00:00

Trellis Company Brand Promises

Brand promises are important reminders of the company we are striving to be. They also serve as a commitment to our customers that we will always listen to their needs, value their input, and support their success.

We empower potential

Everything we do is guided by a passion of helping customers go further and achieve more than they could on their own, or with another partner.

We focus on our customers’ best interests

Our customers’ needs are always at the forefront. We bring clarity and experience to provide customers with expert guidance to achieve their goals.

We go beyond relationships … to partnerships

We invest additional time to understand our customers and their needs so we can serve as a trusted advocate and extension of their business.

We embrace change as opportunity

We approach our work with an attitude of innovation and adaptability to help customers overcome obstacles and take advantage of opportunities.

We prove ourselves

We have a strong heritage of delivering value, and have the wherewithal to continue exceeding our customers’ expectations.

We are always ready

We think ahead and take extra steps to ensure we provide extraordinary support to our customers at all times.

General Information

Phone: (800) 252-9743


Phone: (800) 222-6297

Fax: (512) 219-4739

Hours: Monday – Thursday, 8 a.m. to 8 p.m. Central Time, Friday, 8 a.m. to 5 p.m. Central Time

Make a Payment

Make payments online through the myTG portal, or mail checks to:

Trellis Collections
P.O. Box 659602
San Antonio, TX 78265-9602