AIE is Trellis Company’s public service website developed to help students plan and complete their journey through higher education. AIE features a variety of free resources to help students and parents choose the right school, find scholarships, set career goals, and manage their money.


General Information

Phone: (800) 252-9743


Phone: (800) 222-6297

Fax: (512) 219-4739

Hours: Monday – Thursday, 8 a.m. to 8 p.m. Central Time, Friday, 8 a.m. to 5 p.m. Central Time

Make a Payment

Make payments online through the myTG portal, or mail checks to:

Trellis Collections
P.O. Box 659602
San Antonio, TX 78265-9602