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Based on the US Department of Education announcement on March 30, 2021, Trellis is currently updating interest rates to 0% and refunding involuntary payments, both retroactive to March 13, 2020. Borrowers may also request a refund of voluntary payments from this same timeframe by logging into their myTrellis account (app or website). Please visit for more information.

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Student Success Program Development & Research

Program development, research, and direct-to-student services that help guide and support student success programs at colleges and universities.

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At-Risk Student Account & Loan Management

HigherEDGE services by Trellis manages past-due student accounts for colleges and lenders, including default prevention counseling and recovery.

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Student Loan Borrower Payment & Resource Portal

Information, services, and tools to help you plan and pay for college, learn money management skills, and successfully repay your student loans.

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Student Success Program Development & Research

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Student Financial Education

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Student Outreach

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Institutional Consulting

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At-Risk Student Account & Loan Management

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Pre-Collections/Default Prevention Services

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Account Recovery Services

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Borrower Resources & Payment Portal

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Access Your Account

Access myTrellis™ for payments and information

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About Student Loans

Overview of student loans and repayment options

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Smart Borrowing

Guidance to determine what to borrow

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Borrower Forms

Library of downloadable student loan forms