Communication Support

Trellis Company offers services to colleges and universities to help with onboarding new students and keeping enrolled students on-track, term-to-term, toward graduation.

Students, especially those from vulnerable populations, need extra support to navigate college. Trellis works directly with students and with college administrators to simplify this process. Our communication services help students navigate the complex steps of college.

Student Communication Assistance

Trellis utilizes best practices to craft concise, real-time messaging for delivering relevant and critical information. Regular and relevant communication helps keep students on track, which promotes retention and overall success.

Text Messages

Text Messages

Send/receive text messages on behalf of an institution.

Phone Calls

Phone Calls

In/Outbound phone calls on behalf of an institution.

Print Mail

Print Mail

Design, print, and mail postcards with institution logo and design.

Communication campaigns are customizable for your needs.

Common communications:

  • Financial Aid (including FAFSA and verification)
  • Registration and payment deadlines
  • Summer melt and document submission
  • Support for students on SAP probation
  • Retention messages based on motivation, inspiration, and encouragement

For more information and a proposal to match individual campus needs, contact partnerships@trelliscompany.org.