Careers With Trellis2018-10-24T16:15:50+00:00

Careers With Trellis

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Trellis Company is a leading employer in the Austin area. We are committed to improving access and success in higher education and helping student borrowers successfully repay their education loans. Trellis offers a competitive salary, attractive benefits package, career growth opportunities, and the ability to work in a fun atmosphere with smart people.

We are constantly on the lookout for bright, collaborative people who like to make a difference, have fun, and bring new ideas and approaches to problem-solving. If this sounds like you, let’s talk!

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Trellis Activities

  • Wellbeing activities — Employees can take advantage of free annual biometric screenings, free monthly massages, and free weekly yoga classes. We also host free monthly Lunch and Learn sessions with topics ranging from healthy eating to how to exercise at your desk.
  • Embracing Diversity — Trellis celebrates Black History Month and Hispanic Heritage Month as opportunities for employees to experience and learn about and the history of African-American and Hispanic cultures. Events feature guest speakers, ethnic food tasting, music, and dance.
  • Fun events — Celebrations recognize the hard work of employees and motivate strong performance throughout the year. Past events include family fun events in the park, golf tournaments, Kona Ice for all, and tailgate events during football season.

Trellis Benefits

Trellis Company provides benefits that include paid time off, paid holidays, insurance, a 401(k) plan, and tuition reimbursement to our full-time employees.

All Trellis Company employees accrue paid time off starting on their date of hire. Full-time employees accrue leave at the rate of 12 hours per month, and the rate increases as employees gain tenure in the company. Trellis recognizes 11 paid holidays per year. In addition, employees may use eight hours per quarter for volunteer opportunities.

Health Insurance

Trellis offers health insurance coverage through UnitedHealthcare Choice Plus. This PPO plan features access to an expansive network of providers and gives participants the freedom to see any healthcare professional from the network, including specialists, without a referral. Coverage is also available outside of the network.

Dental Insurance

Dental insurance coverage, offered through UnitedHealthcare Dental, includes comprehensive coverage using a network of participating dentists. Coverage is also available outside of the network.

Vision Insurance

Vision insurance, offered through Davis Vision, provides network and non-network benefits for eye exams and materials for a modest copayment. A discount plan extends the value of covered benefits when used at select providers.

Life Insurance and Accidental Death & Dismemberment Insurance

Trellis provides no-cost life insurance coverage in the amount of twice an employee’s annual salary. The employee’s spouse and children also get no-cost life insurance benefits in the amount of $2,000 and $1,000, respectively.

Trellis provides Accidental Death and Dismemberment (AD&D) coverage in the amount of twice an employee’s annual salary.

Voluntary supplemental life insurance is available for a premium that varies depending on an employee’s age and the amount of coverage desired.

Life and AD&D insurance coverage is offered through The Hartford.

Long-Term Disability

Trellis offers Long-Term Disability insurance at no cost to employees. Coverage provides for monthly benefits of the lesser of $7,500 or 60 percent of salary after 90 days of continuous disability.

Long-Term Disability insurance coverage is offered through The Hartford.

Critical Illness and Accident Insurance

Critical Illness insurance provides lump-sum cash benefits to assist with out-of-pocket expenses associated with a critical illness. Accident insurance provides cash benefits for expenses associated with an accidental injury. Critical Illness and Accident policies are offered through Allstate Insurance.

Employees can set up accounts to reduce out-of-pocket expenses for dependent care and medical expenses by making payroll contributions on a pre-tax basis. Eligible expenses can be incurred by members of your tax family and include premiums and copayments. Prepaid debit cards are available to give employees easy access to dependent care and medical expense accounts.

Trellis offers a generous 401(k) plan. In fact, Trellis’ retirement plan was recognized as a Best in Class 401k Plan for 2017 by PlanSponsor, a leading organization for retirement benefits professionals.

Trellis encourages employees to seek educational opportunities. The company reimburses up to 75 percent of tuition, fees, required books, and course-related expenses for any full-time employee enrolled in an eligible degree program. Employees are eligible for educational benefits after six months of employment.

Trellis employees can seek free counseling for hardships such as family and marital distress, alcohol problems, drug abuse, and depression or anxiety. Legal referrals and financial counseling are also available. Help from the Employee Assistance Program is completely confidential and no record of individual employee involvement is ever made available to Human Resources or any other party within Trellis Company.

Trellis Hiring Practices

Diversity Statement

Trellis Company values a diverse workforce, reflective of those we serve. We recognize and celebrate individual differences, backgrounds, and experiences as key elements to better serve our customers, provide our employees the opportunity to realize their full potential, and fully achieve the corporation’s vision.

Trellis Company is an Equal Opportunity Employer and does not discriminate in employment practices on the basis of race, religion, color, age, sex, national origin, disability, veteran status, gender identity or sexual orientation, or any reason prohibited by local, state, or federal regulation. We are also an equal opportunity employer of individuals with disabilities and protected veterans.

Trellis’ Code of Business Conduct

Trellis Company is committed to conducting all its business activities with honesty and integrity. Trellis adheres to a formal Code of Business Conduct approved by the organization’s Board of Directors. The principles included in the code are intended to clarify the standards all Trellis Company employees are expected to follow in the workplace. If you wish to anonymously report any alleged unethical or illegal behavior, call Trellis Company at (877) 842-6675.

Family and Medical Leave Act

The following notice explains the Family and Medical Leave Act’s provisions, and provides information on how to file complaints of violations of the Act with the Wage and Hour Division.

E-Verify Notification

Trellis Company participates in the E-Verify program to verify the employment eligibility of all employees. Anyone offered employment with Trellis will be required to provide documentation proving their eligibility to work in the United States.

What is E-Verify?
Right to Work Spanish
Form I-9, Employment Eligibility Verification Spanish

General Information

Phone: (800) 252-9743

Collections

Phone: (800) 222-6297

Fax: (512) 219-4739

Hours: Monday – Thursday, 8 a.m. to 7 p.m. Central Time, Friday, 8 a.m. to 5 p.m. Central Time, Saturday, 8:30 a.m. to 12:30 p.m. Central Time

Make a Payment

Make payments online through the myTrellisSM portal, or mail checks to:

Trellis Collections
P.O. Box 659602
San Antonio, TX 78265-9602