Institutional Consulting

Trellis Company’s Institutional Consultants support student enrollment, retention, and graduation at colleges and universities. Trellis consultants are well versed in enrollment management, student experience, and overall student success.

Services Offered

  • Strategic Enrollment Planning: Creation of a user-friendly dashboard of key goals to assist an institution with optimizing its new and continuing student enrollment in keeping with its mission.
  • Customer Experience Consulting: Evaluating, consulting, and training of the student experience from start to finish at the institution with a goal of making it easier both for students and college staff.
  • Student Re-Engagement Planning: Evaluating the college operations and systems to re-enroll former students and give them the support they need to return and graduate. Trellis also can, as a separate service, assist in contacting former students to start the re-enrollment process.
  • Student Success Planning: Evaluating student support from application to graduation. This consultation will evaluate communication, advising, counseling, and co-curricular support programs and, if needed, offer recommendations on ways to improve support.

Examples of Consulting Projects

Trellis has extensive experience working with colleges on enrollment management, customer service and experience, and student support and finds that colleges can often make significant changes to student enrollment and retention using their existing resources.

Colleges don’t always need to invest in new programs and technologies.

Trellis’s approach avoids the necessity of extensive committees or specialized budgets and focuses on analyzing existing processes to identify what small changes will provide the greatest impact.

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