Our Name Change 2017-11-03T10:23:44+00:00

We have changed our name to Trellis Company. But our commitment to helping you has not changed!

For nearly 40 years, we have served student loan borrowers and higher education institutions as Texas Guaranteed Student Loan Corporation (TG). You may wonder ‘why’ we are doing this. The explanation is simple. The landscape of higher education and student lending has changed. As Trellis Company, we are embracing those changes and building a broader scope of educational services to support colleges and students. We’re excited to support your needs.

What’s new?

  • TG has changed its name to Trellis Company.
  • In addition to a new name, we have a new look and a new logo.
  • You’ll continue to see changes in the coming weeks as we roll out our new brand.

What hasn’t changed?

  • We still provide the same great service and support.
  • We are here to help you.
  • If you’re a TG student loan borrower, your account is still with us.

What do you need to do?

  • Keep an eye out for our new name and logo.
  • Update the information for your TG contacts. Emails now use the extension @trelliscompany.org.
  • Update your web bookmarks. Our new website is www.trelliscompany.org.
  • Have questions? Call us anytime.

Questions? Call us!

Schools, Vendors, and Business Partners – (800) 252-9743

Student Loan Borrowers – (800) 222-6297

FAQs

FAQs for Student Loan Borrowers
FAQS for Higher Education Institutions
FAQs for Vendors and Business Partners
General FAQs about the Name Change

General Information

Phone: (800) 252-9743

Collections

Phone: (800) 222-6297

Fax: (512) 219-4739

Hours: Monday – Thursday, 8 a.m. to 9 p.m. Central Time, Friday, 8 a.m. to 5 p.m. Central Time

Make a Payment

Make payments online through the myTG portal, or mail checks to:

Trellis Collections
P.O. Box 659602
San Antonio, TX 78265-9602