Round Rock, TXTrellis Company (Trellis), a nonprofit 501(c)(3) corporation and leading provider of financial education and contact center support services today announced that it has sold its for-profit subsidiary, Waypoint Resource Group (Waypoint) to Complete Recovery Corporation (CRC), a provider of telecommunications asset recovery services based in Salt Lake City, Utah. The sale was effective February 20, 2022.

Founded in 2016, Waypoint provides accounts receivables management services. Waypoint’s strategy of preserving the consumer relationships during the recovery process has earned it contracts with leading telecommunications providers as well as additional clients in healthcare and automotive lending. “Waypoint has built its business by being empathetic and helping consumers to get back in good standing on their accounts,” said Danen Shiek, Senior Vice President of Waypoint. “Waypoint and CRC complement each other, which makes combining the companies all the more positive.”

“We are thrilled to bring Waypoint into CRC,” said Merlin Jensen, CEO of CRC. “The two companies are alike in so many important ways. We both operate under the premise that it is possible to recover assets and debt and still make the experience considerate and positive for everyone involved.”

“Trellis is very pleased with the outcome of this sale,” said Debra Chromy, the company’s president and CEO. In addition to the important shared operating philosophies and complimentary product offerings, we are impressed with CRC’s commitment to employees and employee wellbeing. We look forward to their success.”


Trellis Company ( is a nonprofit 501(c)(3) corporation focused on connecting people to education-to-employment pathways that transform their lives. The company’s mission is to develop and advance initiatives that grow individual economic mobility and expand community prosperity. For more than 42 years, we have delivered positive outcomes for students and institutions. Through our vision and mission, we are building on this history to impact a greater number of people and the communities where they live.

Complete Recovery Corp ( is an industry leader in the area of Asset Recovery. We’ve worked with Fortune 500 Companies to small start-ups all across the United States to help facilitate the return of their investments in the form of unused, idle or surplus equipment. As technology continues to improve and competition for market share increases, more and more companies have turned to Complete Recovery as a fast, cost-effective and reliable partner in their asset recovery efforts.

Waypoint Resource Group ( provides multi-channel accounts receivable management solutions to businesses in a variety of industries including automotive, utilities, healthcare, and telecom/cable/satellite. Waypoint delivers results that improve revenue flow and recoveries, while safeguarding consumer relationships.

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