TG (Texas Guaranteed) Becomes Trellis Company

Round Rock, TX — TG, also known as Texas Guaranteed Student Loan Corporation, announced today that it has changed its name to Trellis Company (Trellis). Trellis Company will remain a nonprofit corporation with a focus on customer service outsourcing services, financial coaching, and helping student borrowers successfully repay their student loans.

“We chose the name Trellis as it reflects our passion for providing services that help students, colleges, and business customers achieve better outcomes,” said Renard Johnson, Interim President and CEO. “We’re continuing to build out innovative strategies to help students navigate the complexities of higher education.”

Trellis Company’s business services will expand to support additional government agencies and the private sector. “We are energized about our future and our ability to help a broader range of customers. The name Trellis helps us communicate the exciting path forward,” said Renard.

Current students, colleges, and customers will experience very little impact from the name change beyond the new Trellis logo and website. Trellis will continue actively supporting student loan borrowers who have loans with TG.

If student borrowers have questions about their TG loan or the name change to Trellis Company, they are encouraged to contact the company at (800) 222-6297. The call center is available Monday through Thursday (8 a.m. to 9 p.m. CT) and Friday (8 a.m. to 5 p.m. CT). More information is also available at www.trelliscompany.org/namechange.

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Trellis Company, formerly TG, is a nonprofit corporation providing outsourcing services to help organizations deliver a higher level of support and education to their customers. We do this in a variety of ways, such as customer service, financial education and coaching, and account collections. As a 501(c)(3) nonprofit, we’re committed to investing in the greater good. We fund programs designed to help more people attend college and attain their degrees or certificates with less student loan debt.

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2018-08-20T10:55:05+00:00November 1, 2017|

General Information

Phone: (800) 252-9743

Collections

Phone: (800) 222-6297

Fax: (512) 219-4739

Hours: Monday – Thursday, 8 a.m. to 7 p.m. Central Time, Friday, 8 a.m. to 5 p.m. Central Time, Saturday, 8:30 a.m. to 12:30 p.m. Central Time

Make a Payment

Make payments online through the myTrellisSM portal, or mail checks to:

Trellis Collections
P.O. Box 659602
San Antonio, TX 78265-9602